Lm500h Privacy Policy — Your Data Protection
Lm500h is committed to protecting the privacy of every user in Malaysia. This document clearly explains what information we collect, how it is used, and your rights as a user of this platform.
Information we collect from you
When you register and use the lm500h platform, we may collect the following categories of information:
Account Information
This includes your full name, phone number, email address, and identification details required for account registration. This information is used to verify your identity and keep your account secure.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we collect information related to your payment method, such as your bank account holder name. Full bank account numbers are not stored directly by lm500h — they are processed through a secure payment provider.
Device and browser information
We collect technical information such as device type, operating system, browser type, IP address, and screen resolution. This helps us ensure the lm500h platform runs smoothly across all devices, including Android and iOS smartphones.
Usage Data
We record in-platform activity such as games played, session duration, login frequency, and transaction history. This data is used to improve the user experience and detect any suspicious activity.
Data storage and security measures
Lm500h uses encryption technology to protect all personal information and transaction data. All communication between your device and lm500h servers is secured using industry-standard security protocols.
User data is stored on secure servers with strict access controls. Only authorised personnel may access users' personal information, and such access is granted solely for legitimate operational purposes.
We retain your personal information for as long as your account remains active or as needed to provide services to you. After account closure, we will keep the necessary information for the period required under Malaysian law before securely deleting it.
While we take all reasonable steps to protect your information, no method of data transmission or storage over the internet is completely secure. We will notify you promptly should any security breach occur that affects your data.
Sharing information with third parties
Lm500h does not sell, rent, or share users' personal information with third parties for marketing purposes without your consent. That said, we may share certain information in the following situations:
Third-party payment providers that process your RM deposits and withdrawals. They receive only the information required to complete the transaction and are bound by strict confidentiality agreements.
Government authorities or law enforcement bodies when required under Malaysian law or a valid court order. lm500h will comply with all applicable legal directives.
Third parties that assist us in detecting fraud, protecting platform security, and maintaining the integrity of lm500h operations. Any information shared is kept to a minimum and limited strictly to technical requirements.
Your rights as a user and how to contact us
You have the right to request a copy of the personal information we hold about you at any time. Requests can be submitted via the lm500h customer support email and will be processed within a reasonable timeframe.
If the information we hold is inaccurate or incomplete, you have the right to request a correction. Log in to your account to update basic details, or contact customer support for changes that require additional verification.
You may request account closure and deletion of your personal data by contacting the lm500h support team. Please note that certain data may need to be retained for a specified period to comply with legal requirements.
Policy Changes and How to Contact Us
Lm500h reserves the right to update this Privacy Policy from time to time. Users will be notified of any significant changes via in-platform notifications or email. The latest version of this policy is always available on this page, with the last updated date clearly indicated.
If you have any questions, concerns, or wish to exercise your privacy rights, please reach out to the lm500h support team by email at [email protected]. We are committed to responding to all privacy-related enquiries within a reasonable timeframe and ensuring your rights as a Malaysian user are fully respected.